Widerrufsrecht

All Calmer Journeys canvas prints are custom-made and produced only after an order is placed. Because of this, we do not accept returns or offer refunds for cases where a customer changes their mind about a purchase.

Damaged or defective orders

However, we want you to have a print you'll love, and a calm purchasing experience! If your print arrives damaged or has a manufacturing defect, don't worry – we'll happily send you a free replacement or provide a full refund.

To get this sorted for you, just drop us a line at nikki@nikkimartinezarts.com within 30 days of delivery. Please include:

• A clear photo showing the issue
• A photo of the barcode label on the packaging
• Your Calmer Journeys Order ID

We'll review everything and get your replacement or refund processed as quickly as we can!

When we can't offer refunds or reprints

We appreciate your understanding that we're unable to offer refunds or replacements when:

• The wrong size, design, artwork, or address was selected during ordering
• You've changed your mind after receiving your canvas print
• The print placement is within our normal production standards

If you have any questions about your order before purchasing, let us know how we can help!