Informativa sulle spedizioni

Shipping Policy

With production partners in the EU, UK, USA, Canada, and Australia, we ensure fast, reliable, and hassle-free delivery of custom-made art prints to you.

Shipping Overview

At Calmer Journeys, we create quality art canvas prints with a premium print-on-demand partner headquartered in Copenhagen, Denmark whose production facilities are strategically located across multiple regions. This ensures your art prints and framed pieces reach you quickly and in perfect condition.

Production & Fulfillment Locations

Our trusted production partners operate facilities in:

  • European Union (Germany, Italy, Netherlands)
  • United Kingdom
  • United States
  • Canada
  • Australia

Your order is automatically routed to the facility closest to your shipping address, minimizing transit time and environmental impact.

Shipping Times

Production Time

  • Standard prints: 2-4 business days
  • Framed prints: 3-5 business days
  • Canvas prints: 4-6 business days

Shipping Time (after production)

  • Domestic shipping: 3-7 business days
  • International shipping: 7-14 business days

Total delivery time = Production time + Shipping time

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination country
  • Product size and weight
  • Selected shipping method

International Shipping

We ship worldwide from our partners' regional facilities. International orders may be subject to:

  • Import duties and taxes (paid by recipient)
  • Customs processing delays
  • Additional documentation requirements

Customs fees are not included in our shipping rates and are the responsibility of the recipient.

Order Tracking

Once your order ships, you'll receive:

  • Shipping confirmation email with tracking number
  • Real-time tracking updates
  • Estimated delivery date

Damage-Free Replacement Promise

We stand behind the quality of our packaging and handling. If your order arrives damaged:

  1. Contact us within 7 days of delivery
  2. Provide photos of the damaged item and packaging
  3. Receive a replacement at no additional cost

No need to return the damaged item—we'll send a replacement immediately.

Shipping Restrictions

Due to size and shipping limitations, some products may not be available in all regions. Availability is automatically checked at checkout.

Address Accuracy

Please ensure your shipping address is complete and accurate. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.

Holiday & Peak Season Delays

During peak seasons (Black Friday, Christmas, etc.), please allow additional processing and shipping time. We'll update our homepage with any seasonal shipping advisories.

Contact for Shipping Questions

Questions about your order or shipping? Contact us at:

Email: nikki@nikkimartinezarts.com

Response time: Within 24 hours

 

We ship from

united kingdomLondon, UK
spainBarcelona, Spain
united statesDallas, US
united statesLos Angeles, US
united statesSacramento, US
united statesRaleigh, US
canadaToronto, CA
canadaVancouver, CA
czech republicPrague, Czechia
australiaMelbourne, AU

We ship to

AustraliaAustralia
AustriaAustria
BelgiumBelgium
BulgariaBulgaria
CanadaCanada
CroatiaCroatia
CyprusCyprus
Czech RepublicCzech Republic
DenmarkDenmark
EstoniaEstonia
FinlandFinland
FranceFrance
GermanyGermany
GreeceGreece
HungaryHungary
IrelandIreland
ItalyItaly
LatviaLatvia
LithuaniaLithuania
LuxembourgLuxembourg
NetherlandsNetherlands
New ZealandNew Zealand
NorwayNorway
PolandPoland
PortugalPortugal
RomaniaRomania
SloveniaSlovenia
SpainSpain
SwedenSweden
SwitzerlandSwitzerland
United KingdomUnited Kingdom
United StatesUnited States

Shipping policy last updated: November 2025