Shipping policy

Shipping Policy

With production partners in the EU, UK, USA, Canada, and Australia, we ensure fast, reliable, and hassle-free delivery of custom-made art prints to you.

Shipping Overview

At Calmer Journeys, we create quality art canvas prints with a premium print-on-demand partner headquartered in Copenhagen, Denmark whose production facilities are strategically located across multiple regions. This ensures your art prints and framed pieces reach you quickly and in perfect condition.

Production & Fulfillment Locations

Our trusted production partners operate facilities in:

European Union (Germany, Italy, Netherlands)
United Kingdom
United States
Canada
Australia

Your order is automatically routed to the facility closest to your shipping address, minimizing transit time and environmental impact.

Shipping Times

Production Time

Standard prints: 2-4 business days
Framed prints: 3-5 business days
Canvas prints: 4-6 business days

Shipping Time (after production)

Domestic shipping: 3-7 business days
International shipping: 7-14 business days

Total delivery time = Production time + Shipping time

Shipping Rates

Shipping costs are calculated at checkout based on:

Destination country
Product size and weight
Selected shipping method

International Shipping

We ship worldwide from our partners' regional facilities. International orders may be subject to:

Import duties and taxes (paid by recipient)
Customs processing delays
Additional documentation requirements

Customs fees are not included in our shipping rates and are the responsibility of the recipient.

Order Tracking

Once your order ships, you'll receive:

Shipping confirmation email with tracking number
Real-time tracking updates
Estimated delivery date

Damage-Free Replacement Promise

We stand behind the quality of our packaging and handling. If your order arrives damaged:

Contact us within 7 days of delivery
Provide photos of the damaged item and packaging
Receive a replacement at no additional cost

No need to return the damaged item—we'll send a replacement immediately.

Shipping Restrictions

Due to size and shipping limitations, some products may not be available in all regions. Availability is automatically checked at checkout.

Address Accuracy

Please ensure your shipping address is complete and accurate. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.

Holiday & Peak Season Delays

During peak seasons (Black Friday, Christmas, etc.), please allow additional processing and shipping time. We'll update our homepage with any seasonal shipping advisories.